CQC & Quality
The Care Quality Commission (CQC) is the independent regulator of health and social care services in England. They register care providers and monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. After assessing a provider, the CQC publishes an inspection report and gives an overall rating. Services can be rated “Outstanding”, “Good”, “Requires improvement”, “Inadequate” or “Not rated” depending on how well they perform against five key questions: are they safe, effective, caring, responsive and well‑led?
Our registration
Help to Live NW Ltd is registered with the Care Quality Commission to provide home‑care services. As part of the registration process, the CQC assessed our policies, procedures and management to ensure we are likely to deliver safe, effective, caring, responsive and well‑led support. We are currently awaiting our first full inspection; once that takes place, our rating will be published here and on the CQC’s website.
Quality Commitment
Being regulated by the CQC is one element of our commitment to high‑quality care. We also invest in continuous training for our team, maintain clear policies for safeguarding and confidentiality, and seek regular feedback from clients and their families. Because every person’s needs are different, we tailor our support to ensure it enhances independence and dignity at home.
Finding out more
You can read more about the CQC’s work and what they look for during inspections on the CQC website.
For our latest status, please see the CQC widget below. If you have any questions about our quality standards or would like to discuss how we can support you, please contact us.
Care Quality Commission
CQC regulates Help to Live NW Ltd to provide care at Help to Live.
We haven't inspected this service yet
✅ We checked this service was likely to be safe, effective, caring, responsive and well-led during registration.
Nominated Individual
As part of our registration with the Care Quality Commission, we appoint a nominated individual. This person represents our organisation in matters relating to CQC regulation and is responsible for supervising the management of our regulated activities. At Help to Live, our nominated individual is Sally Murray.
Sally works closely with our leadership team to ensure our services remain safe, effective, caring, responsive and well‑led. If you have any questions about our CQC registration or quality processes, please feel free to contact her at sally@helptolive.co.uk.